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California's Central Coast Amid The Insanity
Posts by CW and Emmett caused me to call Lee.
According to the lady customer service rep:
1. Lee's warranty is three years. (Two years listed on the web-site.)
2. Lee will replace the part if I send to to them.
Hmmm . . . I have to print and fill out a form, package the form and part, go to the post office, stand in line, and pay postage, then wait at two to three weeks for the replacement part to arrive.
My time is my own, but still has a value. I use the press almost daily and don't want it to be down longer than necessary.
I thanked her and hung up. I'll let yesterday's non-warranty purchase order stand.
According to the lady customer service rep:
1. Lee's warranty is three years. (Two years listed on the web-site.)
2. Lee will replace the part if I send to to them.
Hmmm . . . I have to print and fill out a form, package the form and part, go to the post office, stand in line, and pay postage, then wait at two to three weeks for the replacement part to arrive.
My time is my own, but still has a value. I use the press almost daily and don't want it to be down longer than necessary.
I thanked her and hung up. I'll let yesterday's non-warranty purchase order stand.