Yeah I just don't get it. It must be an algorithm and not a human because...............
Mike
SO many things like that today!
Remember how, for at least a decade, people harped about the coming "service industry" as manufacturing flooded out of the US?
There is NO service now. EVERYTHING is automated, based on "algorithms" which leaves anyone with any kind of question hanging. Tried to get a question answered by the BMV this week. Received a letter claiming all my plates are over 20 years old and I have to buy new ones. Uh, NO! All my VEHICLES are over 20 years old but the oldest plate I have is only TEN years old. NOTHING on the web site, not even a relevant category to pursue through FAQs or other automated dead-ends. Called - wait two minutes through several messages to press this or that only to get a recording saying they were too busy and hangs up. Got a PERSON at a licensing center and she indignantly parroted the crap I got online or on the phone. THINKING is not expected of people - that's left to the computers now, and whatever the computers decide is "right" is the way it is regardless of what really is. Yes, the letter was legitimately from the BMV and not a scam, but the process is executed using the same tactics as scammers.
There is a HUGE, yet unquantified net loss in efficiency for the Nation given the amount of time people run in circles trying to correct or dodge a mistake made by "algorithms" as everyone spends their time fixing the mistakes rendered by this new model of what is best for just about any entity these days, especially in the medical industry and insurance industry. Such fun that is.
Whatever falls through the wrong hole or doesn't fit in this box or that sphere is WRONG and becomes the default standard - to include who YOU ARE to these entities. NOT a CONSPIRACY, just social decomposition we're collectively allowing to happen in exchange for convenience and the illusion of "safety."
That was not a political rant, by the way - it was social commentary.